 Ordering
and Shipping Details
Seeton Company is pleased
to offer both Domestic shipping
and International Shipping
Worldwide. Click
here for International Shipping
Details.
What
postal carriers do you use?
We ship using the
United States Postal Service.
How
much will shipping cost?
Our View Cart
includes a convenient shipping
calculator that allows you
to calculate the shipping
costs before completing the
order form and placing your
order.
How
long will it take for my candles
to arrive?
US Postal Service
Priority Mail requires approximately
2-3 business days to deliver
a package, depending on your
location. Please allow 2-3 days
for the candle to be made
before shipping as every candle
is individually made to order
by skilled
artisans. Contact us at 800-429-2081
or info@seetoncompany.com if you need to receive your
order sooner.
How
to Place an Order
We provide five easy and secure
ways to place your order:
- Online
with a MasterCard, Visa,
American Express, Discover
or echeck
- Online
with PayPal Express
- By phone
by calling Nancy, our customer service specialist at 1-800-429-2081
- By email
to info@seetoncompany.com .
How
to Place a Custom Order
We are pleased
to offer a wide variety of
customization options for
your candles, such as:
- Many
candle colors to choose
from
- Choose
a verse for your candle
from our selections, or
provide your own verse
in the field provided
in the order form
- Use
our designs, or provide
your own design to be
used on your candle by
mail or email (Use your
invitation design on your
candle!)
- A wide
variety of candle holders
to match your ceremony
theme or contact us if
you are looking of something
different
- Have
a unique idea? Contact
Us and we will try
to accommodate you
Rush
Orders
For
rush orders or bulk orders,
such as for weddings and special
events, please call Nancy, our customer service specialist, at 1-800-429-2081 or
email info@seetoncompany.com.
We can usually accommodate
rush orders within 3 days
of the event. A $20 rush fee
may apply, as well as additional
shipping charges.
Has
My Package Shipped?
Please Contact Us if you are concerned about the delivery of your order.
Refunds
and Exchanges
If we have made an
error in fulfilling your order,
please Contact Us so that we
may determine if you would
like to return or exchange
the item in question. Items
may be returned within 30
days of ordering. Please Contact Us and we will
provide you with a return
address.
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