International
Shipping Details
Celtic
Candle is pleased to offer
International Shipping Worldwide.
What
postal carriers do you use?
We ship using the
United States Postal Service.
The United States Postal Service
offers the most competitive
shipping rates Internationally
for small packages shipped
by small businesses. Once
the candle leaves the United
States, it will be delivered
via Airmail to your country.
In your country, it will be
delivered to your residence
by your local postal package
service.
How much will shipping
to my country cost?
Our
View Cart includes a convenient
shipping calculator that allows
you to calculate the shipping
costs before completing the
order form and placing your
order.
How
long will it take for my candles
to arrive?
All international
packages shipped via International
Priority Mail, will take 6-
10 business days (M-F) to
arrive after shipping. Please
allow 14 business
days for the candle to be
made before shipping as every
candle is individually made
to order
by skilled artisans. Contact
us at 1-800-429-2081 or info@seetoncompany.com if you need to receive your
order sooner.
What
about customs forms ?
Where
required, we will complete
the appropriate customs forms.
How
to Place an Order
We provide five easy and secure
ways to place your order:
- Online
with a MasterCard, Visa,
American Express, Discover
or echeck
- Online
with PayPal Express
- By phone
by calling Nancy, our customer service specialist at 1-800-429-2081
- By email
to info@seetoncompany.com
How
will my Currency be Converted?
Your
currency will be converted
automatically during the checkout
process by either your credit
card company or PayPal - depending on which
checkout method you select
when completing your online
order. If ordering by email,
we can send you a PayPal invoice
so that you can complete the
transaction online with your
credit card.
How
to Place a Custom Order
We
are pleased to offer a wide
variety of customization options
for your candles, such as:
- Many
candle colors to choose
from
- Choose
a verse for your candle
from our selections, or
provide your own verse
in the field provided
in the order form
- Use
our designs, or provide
your own design to be
used on your candle by
mail or email (Use your
invitation design on your
candle!)
- A wide
variety of candle holders
to match your ceremony
theme or contact us if
you are looking of something
different
- Have
a unique idea? Contact
Us and we will try
to accommodate you
Rush
Orders
For rush orders
or bulk orders, such as for
weddings and special events,
please call Nancy, our customer service specialist at 1-800-429-2081 or email info@seetoncompany.com.
We can usually accommodate
rush orders within 11 days
of the event. A $20 rush fee
may apply, as well as additional
shipping charges, depending
on how many days are allowed
for shipping.
Has
My Package Shipped?
If you are concerned about the delivery of your order, please Contact
Us.
Tracking
My Package
You
will receive a delivery confirmation
number by email when your
package ships. If you have
not received a tracking number
and need assistance, please Contact Us.
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